Source
r/DenonPrime•
phantomranch

Insight on the Denon Prime GO

Let me preface this by stating; I provide more of a lighting/DMX angle for local gigs yet I do step in and play music as well. That being said when I plug in an SD card or USB stick into the Prime GO, I can play the onboard music FLAC files. Yet, even after preparing them: there is no visible waveform on the display at all. This occured when I updated the firmware from 1.6.2. (which was the firmware present when I unboxed it) to the most current firmware. Waveforms were visible regardless of streaming directly from TIDAL and USB sticks & SD cards with 1.6.2. Now, only while streaming TIDAL will the screen display the flowing waveform. Any ideas or help is really appreciated. Mahalo in adavance.

Posted Apr 1, 2022, 9:26 AM UTC

317
lasagnwich•

Have the tracks on the cards analysed in the engine software again

2
phantomranchOP•

Nailed it. Looks like waveform is back on the menu.

Mahalo braddah or sista!

Edit: looks like I was wrong. Still no waveform. I do have the latest version of engine on my PC. I analyzed all the tracks from my PC hard drive. Then I exported them to a USB stick via the Engine software. Then I plugged the USB stick into the prime go. And then I tried to play them from the folder and still no waveform. Am I missing a step?

1
lasagnwich•

If there's no waveforms after they've been analysed, are the files corrupted? do they play on different software? What are the files? Wave, MP3s, AIFF etc?

1
phantomranchOP•

They are FLAC files. They play perfectly in VLC, traktor,
Pot player etc on the laptop. Also, this files were working fine and displaying the waveform, until I updated the Prime Go from 1.6.2 to the latest 2.1.2. firmware.

1
lasagnwich•

Yeah I have been having issues with 2.1.2 too. Have you tried reflashing an older OS to see if it's just the OS that is the problem?

1
phantomranchOP•

Do I need to “prepare” the tracks in the prime go unit even though they’ve been analyzed and exported via the PC engine software?

1
My_Altered_Soul•

Have you updated to the latest Engine software on your pc?

2
phantomranchOP•

Affirmative.

1
My_Altered_Soul•

Oof. I tried replicating the issue, but was unable to.

Prime Go

Engine DJ 2.1.0

Engine OS 2.1.2

2
phantomranchOP•

Thank you for trying. I appreciate that a lot.

1
Maximilian117•

How long do you wait for the track to load? Some large files may take some time to fully load. Also, the latest firmware is 2.1.2. Before that I had trouble loading the music and playlists even though I was using the latest Engine2 pc software.

1
phantomranchOP•

That is my current firmware. I’ll try letting it load for several minutes. Mahalo.

1
phantomranchOP•

Track loads quickly and is playable within moments. Although, the waveform never materializes even after 10+ minutes of waiting.

1
ed_the_hof_music•

Track loads quickly and is playable within moments. Although, the waveform never materializes even after 10+ minutes of waiting.

So I've seen some weird issues with stuff like this, it sounds like the engine database has been corrupted (or some bad things with these tracks). The way I've gotten around this is by deleting the engine database, and re importing the tracks to the collection. In theory, you could open up the .db files (just a sql lite db), and remove the tracks which are having issues, but I haven't tested this and can't confirm if it would work nm on the second point, the data is all hashed indexed values so it won't be easy to do that

2