PC freezing a few hours into gaming with loud buzzing noise generated from frozen audio

Open | Hardware

Hi all.

I've had my PC for 4 or so years now and this has happened three times in the last three days (ending my session for each). No BSoD - straight up hard lock and buzzing noise which ceases after about 5 seconds leaving leaving the screen frozen and silent.

Event viewer throws up nothing except the usual unexpected shutdown message generated by myself manually having to shut down my PC (although I did see 0xC00000D4 shortly before one of them but that appears to be an unrelated fast-startup issue).

The lockup appears to occur a few hours into gaming. Crusader Kings 3 it happened twice about 2 hours into it... once was with Rocket League.

Given that in these three instances it happens after a set amount of time it doesn't appear to be a seating issue but, if you'd agree, looking like it's relating to temperature or something? I'm not sure I don't get any error messages when I restart the PC telling me something has overheated.

Has anyone heard of this or know what's going on? Hardware issues? Recent windows update? I'm extremely dogshit when it comes to pulling the PC apart and putting it back so I'm hoping there's some things I can test before doing that. Fingers crossed.

Any help would be great. Thank you.

Posted Apr 23, 2022, 3:34 AM UTC

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1
MrsRepairTech•

Since you do have Windows up and running, there's a lot of diagnostics you can do from within it.

Is there anything recorded in Reliability History?

If there's no dump log, event log, or anything in Reliability History, you may want to look at your storage device first (be it HDD or SSD). Sometimes if a crash is related to a drive disconnecting or becoming unresponsive, Windows isn't able to log what happened besides waking up in a daze after a drunken night out.

Since it's several hours into gaming... heating may be an issue. What type of drive you have in your computer, and what brand?

1
Phazon2000OP•

Thanks for the response!

Is there anything recorded in Reliability History?

Same as event viewer - unexpected shutdown (the one I initiated due to the lock)

you may want to look at your storage device

That's a good thought. CrystalDiskInfo isn't showing anything critical or out of the ordinary. I haven't bumped the drive or anything like that but possibility of a weak connection somewhere in there - I'll see what I can do about that but yeah given there's no BSoD I reckon that's a good hunch.

Since it's several hours into gaming... heating may be an issue.

Just did some additional checks after this post. CPU and GPU temperatures are reasonable levels under same strain as previous freezes - and these were very low workloads. I don't think it's heating - I just read that one someone else's Reddit post. Seems quite a few hardware failures result in the same ending.

What type of drive you have in your computer, and what brand?

SSD is a Crucial MX300 HDD is a Seagate which I can't recall the model of

OS and game were running off of the SSD.

I know in the past I've managed to actually BSoD myself by bumping the PC with my elbow once or twice in the last 4 years so there's definitely been a connection issue before - same audio buzzing etc but yeah this time no BSOD three times in a row. I'm pretty sure that one might have been relating to the GPU seating so I'll have to keep my eye on that. Be much easier if I did get a BSoD this time around haha.

Thanks again. Appreciate your thoughts!

1
Full_Run3167•

I tried everything to fix my pc but nothing worked.

I just did the first solution and it worked for me: https://youtu.be/1oNBd4jyz18

I know it doesn't show you the error code but for the longest time, I didn't get the error code, just the unexpected shutdown and so I only did the solution when I noticed that I started getting the code.

Worth a try

1
Full_Run3167•

Nvm, that didn't fix my problem. Yesterday, I went into bios though and disabled c state and it hasn't frozen again yet. Try that and let me know

1
Full_Run3167•

Nvm, that didn't fix my problem. Yesterday, I went into bios though and disabled c state and it hasn't frozen again yet. Try that and let me know

1