I don’t know what I want

I hate how my hair and my face structure/jaw look like. I hate it… Sometimes I get too far deep into it to the point I end up hating every inch of my body. My mom doesn’t seem to understand or anybody else in my family but I do. I just want to feel pretty with my desire facial features, that’s all but it feels bad when you think you look good for a second and then it all washes off. I hate my hair the most. I’ve damaged it so much I can never feel pretty. It’s thin now and I cried over it yesterday because really it took a toll on me. I just don’t know what to do or how to help myself.