Are You Sure You Used To Be a Bartender?
Howdy-ho fellow front deskers and Reddit creepers, haven't posted a tale in a while and I had one come up from over this past weekend!
So last week I was fully booked up by a government branch that had members of its group staying with us for some kind of week long exam/test, and during that time I had to say I loved having a full house with respectful guests. With the onset of Summer around the corner, it was a nice calm before the storm of headaches and curses under my breath towards inconsiderate folks.
That reprieve however would extend into this week, but before that we had a bowling group come in on Saturday night, the day that broke up our fully sold out hotel to allow us to roll over all the rooms to make sure they're ready for the next big group. It was only for one night that they were here, but dear God did it feel like three days...
I walk in and our TV in the lobby is swapped over to sports, something we're not supposed to do to ensure guests don't congregate and make excessive noise in the lobby after hours, but 2nd shift was mostly new people so I can't blame them for that.
At the start of me coming in that night, there were five middle aged guys all acting like fools over towards the TV. One was laughing loud enough for three people, one was making unnecessarily lewd moaning noises, and one was squeaking their sneakers across our floor in such a way that made my eyes twitch with near murderous intent.
I ask, 'Have these guys had any alcohol this evening?' 'They had, though they were already fairly intoxicated after getting back from the casino.' 'Right... well I'm not selling them anymore then, seeing as they're already acting stupid.'
I fortunately didn't get any formal noise complaints about the tomfoolery this nitwits were partaking in, and around half past midnight the crowd started dying down. Sweet, they're gonna get to bed before long!
Nope, THOSE people are going to bed. The other 10 members are alllll gonna start filtering in now, also all coming back from the nearby casino, also all fairly intoxicated as everyone got ubered back. The noise has now doubled in volume and my existing headache just got worse and worse, at this point praying I'd get a noise complaint so I could get an excuse to tell these guys to quit it.
Then enters our star of the story, another one of the middle aged men looking like a discount Simple Simon the Ass Man. (Better Call Saul fans will know who I'm talking about!) He seems to act as the ringleader for these human-like orangutans, and then comes over asking to by alcohol.
'Sorry sir, but I can't serve alcohol past 1am.'
I will admit, I lied. I could sell alcohol till 2am, but I figured they'd be so plastered they wouldn't notice the info written in their key packets, cause 98% of guests never read the insert info anyway.
Guess 2% was just too high for that evening though!
Guy interjects my ruling verbally and says that it says 2am in his card packet! Eventually I buckle and speak to him in a hushed tone, 'Listen, you all have been exhibiting signs of overintoxication, and as the one in charge of selling alcohol during these hours I do not feel comfortable giving your group more.'
'OH dude that's fine! Listen, I appreciate you telling me the truth, I'm a Bartender so I know how it goes man.' He gives me a fist bump and I hear the jeers from everyone in their little corner about how they can't get alcohol, hoping this would be the catalyst to send them up to their rooms as it was past 1:15am at this point.
Nope, wrong again!
Guys are still down here, making their noise, and the Simple Simon lookalike comes back like clockwork for the next two 15 minute intervals wanting to get other stuff from my store.
Needless to say, his original reaction to my decision magically deteriorated each time he talked to me!
'Listen, I just have to say, I'm disappointed in your assessment of us.'
'Am I allowed to legally buy this bottle of water?'
Like, dude... Bartenders are used to copious amounts of noise because it's a bar. People are there to drink and get loud and let loose, that's the point. Hotels though are primarily for people to SLEEP in, so excessive noise is not ok!
Surely I'm gonna get a negative mark against me from these guys, but whatever. Show respect to others and you'll get a little more leeway.
Posted May 4, 2022, 9:28 AM UTC · edited
"If you have to ask, the answer is no." :P
“Legally, yes. Can you afford the asshole tax?”