Source
r/datarecovery•
Lowtiercomputer

Best option for SSDb Recovery? [NC, USA] (likely PCB failure)

Thank you all in advance. I've got a an external SSD: https://www.amazon.com/dp/B07TZK52TS?ref=ppx_pop_mob_ap_share

which suddenly refused to connect to my PC. My SO was using it for work, coding, and now Windows just constantly tries to access the drive, very quickly, over and over.

I gave it to a techie friend of mine who said his usual Linux recovery software couldn't access it either.

Do you all have anyone that you recommend for this sort of data recovery?

I've been recommended Blizzard Data Recovery so far.

Posted May 11, 2022, 1:49 PM UTC

410
LowtiercomputerOP•

Is there anything I can do or should not do at this point?

2
DR-Throwaway2021•

Other than the obvious problems with the usb connector, you'll need a dr pro and I have a sneaking suspicion it's not going to be supported by any of the major dr tools either.

2
LowtiercomputerOP•

Sorry, but does that mean I have to be even more choosy with the company I go to?

2
DR-Throwaway2021•

I'm not familiar with the model but I think there's an nvme inside, if it's not supported by the major tools and it's not some basic electronic fault then it's entirely down to the dr company to coax data from it, if even possible. You need to manage your expectations as at that point it's an art rather than science.

3
LowtiercomputerOP•

Damn. I understand though. More than anything I'm upset by Adata's poor customer service.

2
Zorb750•

What's with people posting Amazon (or other) links instead of just typing the model number from the label right on their device? It can't be a time savings for them to do that, and it is certainly less useful for us.

Blizzard data recovery is fine. If it isn't something they can readily handle, they are honest enough to give the customer a good referral. As far as the low-cost shops, that is probably your best choice in terms of actual technical capability. I could be wrong, but having interacted with the owners of several of those both online and over the phone, that's kind of my feeling.

As far as being disappointed by the manufacturer's customer service, what did they do or not do? Recovery is not their problem under warranty, and the most that the majority of manufactur ers is give you a referral to a major data recovery lab that tends to be decidedly on the expensive side. As far as this particular manufacturer and their customer service, I can generally say the opposite, in that they are usually pretty good about giving replacements for failed devices. This won't get your data back, but there are a lot of manufacturers that will argue, and ask you to jump through hoops and stand on one foot, simultaneously grabbing your ear and nose, all while engaging in a sing-along in a language that you do not speak.

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[deleted]•

[deleted]

1
LowtiercomputerOP•

Thank you for the info on Blizzard.

1
fzabkar•

https://www.modders-inc.com/adata-se800-external-ssd-review/3/

The ADATA SE800 uses an Innogrit Shasta (IG5208) NVMe controller and BGA SSD form factors for drives up to 2TB capacity.

https://24htech.asia/adata-se800-portable-ssd-review-compact-waterproof-10gbps-storage-s266330.html

https://www.modders-inc.com/wp-content/uploads/image//2020/01/se800-2-8.jpg

2
LowtiercomputerOP•

Thank you very much for the info. I'll take a look when I get done with work.

1
fzabkar•

I don't think any of the professional tools support your controller. :-(

1