Here for business and need tech support re: laptop battery

Hello friendly folks! I hope you can help me out. I am here for a few days on a work trip and I unfortunately am in need of some in-person tech support or advice ASAP. I have a laptop with what looks to be a swollen battery. I can’t remove the battery without unscrewing the base. It is a company laptop, therefore, please no DIY advice: I am looking for your recommendations to any walk-in tech support clinics and would pay for these services. (Even to just extract the battery safely!) Do these exist here? I’m flying home on Friday and really don’t think I should fly with a swollen laptop battery so need some guidance. Merci! :)

Posted May 26, 2022, 5:01 AM UTC

07
d0000n•

Did you check if it is still in warranty? Your company might have purchased next day onsite support.

3
GradatimRecoveryMarina•

Mobile Kangaroo should be able to help with teardown and recycling, even if it's not a Mac. If I'm wrong, there are other independent tech repair places around. You're right, you don't want to be flying with swollen lithium cells. I wouldn't want them in my house.

2
hellobitsyOP•

Thanks, I’ll call them in the morning! I posted my question here because I was having trouble with searching Google and differentiating who was an independent tech service that accommodated walk ins versus the many business oriented tech companies. So appreciate the recommendation!

1
stacky•
1
wildup•

Bestbuy

1
PearlieVictorious•

Bestbuy has been fine when I've used them.

1
zabadoh•

Google for "laptop repair near me" and you should get some good suggestions.

I have used Central Computer on Howard near Moscone https://www.centralcomputer.com/san_francisco-location

And San Francisco Bay Computer Services near the Excelsior https://www.sfbaycomputers.com/

But there are many other local shops, and there will be a couple near you, so call around, explain your situation, and see which one can give you the kind of turnaround you need.

You should emphasize that you don't need a new battery, so you don't need them to special order the parts.

1
CentralComputersHQ•

Thanks for the shout out. For u/hellobitsy's situation we may not be the best place to go if the battery integration inside the computer is very complicated. If it is, we're likely to transfer down to the South Bay.

There should be a place that can remove the battery on-site with a quick turnaround. Maybe with a premium charge.

As OP seems to already know, totally unlikely that the battery can be replaced while they are here. Unless maybe they have a very common make/model and can find a shop that happens to stock spare parts.

2