I ordered a Pinephone Keyboard on the first day it was available, and have enjoyed it. But unfortunately the battery seems to have died an early death. It stays at 0% and won't take a charge.
I opened it and searched numbers on the battery but have not yet been able to find how to order a spare. Does anyone know a source for the Keyboard battery?
Posted May 28, 2022, 11:20 PM UTC
u/FuneralChris, thanks for the info. I tried to be careful not to do that and don't think I ever did. But I can't say for certain. One thing I know happened is that I carried it while plugged to a portable battery and the cord got damaged (so presumably there was some force put on the plug too). That was a week or two before it stopped working, so maybe something got loosened up. *sigh*
Do we know if there were any improvements on more recent models? Eg, the double-plug-risk fixed, or the top-row working better? (I feel like that was getting better the longer I had the keyboard, so would be nice if I didn't start over).
That's unlikely to be a defective battery. More likely is that chips responsible for the charging are toasted. On at least the first keyboard batch that can happen when using the USB-C port of the phone while the keyboard is attached. Would recommend to join the community channel and to do some debugging, before buying a new battery and it turning out to be not the cause.
it dying like that is still a flaw
There are flaws, and then there are flaws. Pine prominently said NEVER to plug anything delivering power into the phone's port while the keyboard is connected. That's a flaw insofar as we'd prefer to be able to do that, but I'd also prefer not to be harmed by drinking bleach.
Haha, me too
Not initially they didn’t. Pine64 didn’t even manage to send the manual in the first batch. People have been mentioning it more prominently as it’s been wrecking devices.
I knew long before I received my pre-ordered units. Maybe they're expecting a higher level of engagement with test and development hardware.