About 4 years ago I switched from T-Mobile to Verizon because their network was better in rural areas of WNC. For the past few months, I've noticed Verizon's service radically degrade. Doesn't matter if I'm in West Asheville right off Haywood, or on I-26 - it's just bad.
Anyone else notice this?
Posted Jun 13, 2022, 7:44 PM UTC
Pretty sure the fact that there was this exact thread like four days ago indicates a serious issue.
And another one like 2 weeks ago š
Same thread keeps popping up in the Raleigh sub. Either Verizon really sucks ass or their competitors are spending a lot of money on "undercover marketing" (illegal). But the most likely thing is that both of those are true.
Undercover marketing is not illegal. Where did you get that silly idea? Yeah, I'll bet the marketing police will be all over this. Lol.
Pretty sure it's illegal if you're advertising for a company and you neglect to disclaim that you were paid by them. Maybe that doesn't apply to every situation though, I'm not a lawyer.
Yeah all of a sudden a couple months ago my service is awful. Calls cut out constantly.
Yooooooo upvote 100 times. Literally looking to switch carriers this week. Itās out of control
I just switched to ATT because it was so badā¦
Howās the service with ATT so far?
Better. Not perfect but much better. I was in pack square for lunch two weeks ago and needed to QR code a menu on Verizon.
Nada. Zero.
Thatās what made me switch.
Yeah Iām right there with you. Had Verizon for 5 years here and didnāt have much complaint until recently. Iām going to switch, just deciding to what. ATT is my front runner bc I think I can bundle with my internet
May I inquire if your phone showed you had data signal?? I swear that I canāt get a webpage to load multiple times a week when the phone shows TWO bars of LTE service. Thatās the hardest part for me of this clear service disruption. My phone is quite literally lying to me about what I supposedly have and then I canāt get a mobile website like Reddit to load ā¦infuriating. My family is switching to AT&T next week bc why would we pay for this experience any longer?? Insane.
Just going to say t mobile sucks too. Was with sprint, then when bought by tmobile, service immediately went to shit. All due to the 5g stuff everyone is talking about. So annoying.
Is your phone set to global band? I get far better service than anyone I know through TMobile. They can also give you a new Sim which really helped my wife's dad. Wife and I still have sprint Sims in Pixels and they're fine. Streaming music never skips, even if I drive out to Hoopers Creek or something.
Yea my sister never switched her Sim in her galaxy (still sprint sim) works way better than my husband's and my galaxies that have been switched to tmobile Sims. Legit can be sitting with zero bars, unable to even send a txt, while she is surfing the internet in the exact location. While there have been modest improvements in the last month or 2, it's still not great. Main reason we haven't switched is hearing everyone else on this sub talk about the other carriers being garbage too.
Maybe try taking Verizon up on their offer for free iPhone 13 (5G capable). That's what I'm going to try to do.
5G wonāt help. I have a iPhone 12 and it was 5G compatible, and had the same problems as everybody else on Verizon. Decided to try a T-Mobile prepaid carrier (Mint) and I have much better reception, but Iām in Hendersonville, and havenāt been over to Asheville since I switched.
Glad I'm not the only one, it's been abysmal the last few weeks
Yeah there was a post about it here a couple weeks ago. There are multiple blackout spots along I-26, long shoals, most of airport rd, lots of Hendersonville rdā¦ basically if you plan on going anywhere you better hope thereās WiFi
This was my experience. I pretty much had no service in south Asheville or Arden
I have Verizon and live in Arden and I donāt have a problem! One spot on 191 but thatās it. Certainly not all of airport road etcā¦
When I lived at Riverstone apartments on Long Shoals I never ever had internet! My phone would say I did, but I wouldnāt be able to use the internet until I went under the interstate and got over towards the CVS and McDonalds! It was so bizarre. My service would randomly drop all the time too, even though my phone said I had service
Long shoals is absolutely terrible and the reason they let it be is because people just blame it on āoh the schools probably have a firewall upā well they donāt, Verizon just doesnāt know how to get their service working
It took me multiple days to get my WiFi connected (in Audubon behind lowes) because we couldnāt get service and apparently you need internet to get your WiFi connected (who came up with that?!) Had to have one of my non-Verizon friends help out and it finally connected with his phone. I canāt even use my phone in the target/etc. lots. The other day I went to one of the Verizon stores and I didnāt get connectionā¦ at the actual Verizon storeā¦ (all of this is Airport rd)
Thatās so weird! Iām in the lowes/ target area fairly often and I never have a problem! I wonder what the difference is!
FYI I called and threatened to switch carriers and I was given a free month of service.
This thread oughta be a weekly stickie by now, version is turning to dog shit
Okay Iām so happy to hear this isnāt just me. It started for me the same time that I started traveling full time so I thought that was the issue but now iām in the middle of a city (Asheville) and there is no reason I shouldnāt have service!
And here i thought I was going crazy
Literally tried looking up a menu on Haywood today. My phone said I had 5g but it couldnāt load a menu or directions. Itās definitely been a decline. It wasnāt this bad a few years ago (heck a few months ago). I used to get great 5g in candler but literally this week it canāt load Reddit.
How are the phones lying to us about the coverage??! Thatās the worst part of this. The experience is awful, but when the phone shows you are In LTE range with more than a bar and you canāt load a website page or get data??! Unreal the device is straight up lying to you about the coverage. Why even have service bars??!
This is the most frustrating part!!!! Like why show LTE and 5g when there is literally no service!
From what I read the phone can detect that signal, but apparently the towers are so overwhelmed by the number of users that they just donāt have the ability to actually provide the service. Itās not the phone, itās the shitty company.
It is terrible in SC now.
Visiting here this month and my Verizon service is spotty all over the city. Especially in areas where Iād expect it to work well
I lived in flatland Florida, no mountains or anything to blame for dead spots. I also live in a densely populated area.
I've had about 1 bar of service with Verizon, and that started this year.
Iām in Fletcher and itās always been poor for me but now is completely out. Zero bars. Itās unbelievable. Thankful for wifi calling.
Yeeee, I switched to TMobile
How has that been? Considering making that switch as well.
Well, here's the thing, if you look up reports it's clear that TMobile now has better 5g. Which I have definitely noticed. However, in rural areas Verizon has better 4g. (Too lazy to find source, will come back and edit later if I remember.) Even though I can actually have 5g in nice open spaces and in town, when I'm out hiking or on the farm for one of my jobs, service is impossible.
Trying to not fret over it and just live with it. Hoping I didn't fuck up and should've just waited it out or something. I was getting $15 off with Verizon for how long I've been with them. (since I was 13 and I'm 30 now. LOL). But TMobile customer service is a million times better than verizon.
Live in WAVL. can report that tmobile is hot garbage here. No service in my house. Switching between 4g and 5g on haywood leaving me with no ability to use data. Total dead zones on side roads in WAVL. Zero service in the rural town that I work which was well covered by sprint before the merger.
Really? Dang. I don't have that issue and I'm in WAVL as well. I don't have service in my house really but I didn't with Verizon either. When I'm outside it's fine though.
I donāt have issues with the calls, itās the data. Iāll see 3 bars and LTE in Black Mtn, but get zero internet. I travel and see the same issues in NE Ga.
How many of these Verizon posts must be endure??
Only as many as it takes for Verizon to fix the problem.... Translation? = Infinity Verizon S-Posts...
Cause posting on reddit about it will get them to change
How many of these idiot Verizon posts will you continue to open and read, just so you have an opportunity to complain about how you are sick of reading them? Sometimes venting is beneficial, even if you have 0 expectations of your venting creating real change. To quote Shrekā¦ āBetter out than in I always say!.ā
I drive for a delivery service, so Iām constantly needing my data. There will be places that I generally have decent service that have recently been slim to none even with several bars showing on my phone, 4G. Yet, other places that I have always had problems with service, magically are doing quite well. Iāve been so pissed off many of times recently that I almost wanted to chuck my phone out the window at a tourist.
i have just made the switch from Att to T-Mobile a year ago and believe T-m is superior to Att when deep into the hills. No sure about V?!?! Pricing is better too!
I assume it's tied to the rollout of 5G and the required modifications they're doing to towers.
It's been dogshit though, yeah.
I'm so ready already for the next G. Just wake me up when 5g ends. I mean cmon! We're only on number five!?
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5G is absolutely a standard that is "regulated" (has defined specifications) by the 3GPP
AT&T's 5G Evolution, however, is their own design, and is more or less just overclocked 4G LTE that they called 5G E for marketing purposes. They can get close, but they can't call it 5G until it meets the specifications above.
Also probably one of the reasons Verizon is offering free 5G phones (like iPhone 13) with a trade in (also because they need resources to make more phones).