How do I cancel?

Duolingo has no email or customer service number available. I deleted the app months ago but I just got charged the annual fee again. I thought I'd done everything I needed to do, but Duolingo is still charging me and I cannot seem to find any resource to walk me through how to not get charged anymore.

Posted Jun 15, 2022, 7:24 PM UTC

05
kallisti_gold•

You should be able to edit subscriptions in the app store/play store.

3
DefNotUnderratedOP•

I tried. It's not in my subscriptions anymore at all. I would have to download it again. I deleted the whole thing already and the company still charged me.

-1
namasthe_duniya•

Deleting the app wouldn’t delete your duolingo account though, if nothing else seems to be working then I’d say try calling/emailing the company

2
Schwc125•
2
DefNotUnderratedOP•

I already did all this. Thanks anyway. Maybe reporting it as a bug will help

1