Updated to Build 636, now whenever I import something Vegas becomes unresponsive.

Program Question ► Unresolved

Whenever I drag in a video clip, it creates the audio peaks but will not show up in the preview, no matter where I place the cursor. Attempting to press play crashes the program.

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Version: Vegas 19 build 636
Windows version: Windows 11
GPU: ASUS TUF Gaming 3080Ti
Pirated?: No, legit bought copy.

I've searched the sub and googled but didn't find anybody having similar issues.

Posted Jun 20, 2022, 4:24 PM UTC

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rsmith02ct👈 Helps a lot of people•

It's possibly related to the forced settings reset in 636.

What media are you using? AVC? HEVC? Take a look at preferences, file i/o and check or uncheck legacy AVC or HEVC and see if it returns you to the experience you had before.

My guess is it's HEVC that needs the newer decoder to work, but that's just a guess as there's little info to go on here.

2
HomlesslemonOP•

Sorry for getting back so late.

I turned off the legacy HEVC and I'm still having issues. Is there other information that I can provide that might give you more of an idea/see the issue?

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rsmith02ct👈 Helps a lot of people•

Sure, what is your CPU? What are you file i/o settings?

Most importantly, what is the media? https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

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HomlesslemonOP•

Sorry again for the 8 month wait. Here is my file IO: https://gyazo.com/ab52530b5820a813fad6ffcc6b1c4a03

My CPU is a 12th gen intel core i9-12900KF

As for the media, I tried a few different MP4's and I was getting the same issue every time. Here's the info for one using the program you linked: https://gyazo.com/fee89b12b965712673fe777ad383655a

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rsmith02ct👈 Helps a lot of people•

No worries about the wait.

Since then build 636 was replaced as it had a few serious bugs for some users. I updated to 643 myself.

For file i/o the hardware decoder to use is the default, right? Usually it says auto. I don't think that CPU has an iGPU so I'm guessing this is the only option anyway.

For the file nothing obviously wrong with it. It's 120fps (constant framerate) 8-bit AVC. Not sure if something about the multiple audio channels is causing Vegas issues, you could try stripping them off in ShutterEncoder or other software and reloading to see if that helps.

You can also change hardware decoder to none in case it's an issue with NVDEC not being able to read this specific type of file.

I assume regular AVC work fine with your setup. Here's a Vegas benchmark project if you want to test with known good files. I'd also be interested in how a 12th gen Intel performs if you felt like doing a UHD or FHD MagixAVC render test. https://docs.google.com/forms/d/1Exbi4K3hbxw6snJuisR1ble-0tCPVNcIcNnx0BAtSIM/

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