Reddit, what company have you had the best costumer support experience with?
I'll start.
Recently, I sent my Koss SB49's back, because the microphone stopped working. Every headset has a lifetime warranty, which is a great thing. Then as I was reading on their website, I learned they did not repair broken headsets, they sent new ones within 72 hours. I was thinking, "This is amazing". So, later after I get conformation that it arrived at the company, I calculated how long it would take to get here with, with the lowest shipping package. I find it will take 10-13 days. Not a problem. Then, 2 days later, It comes to my home by priority mail. This company is amazing.
Edit: In case you didn't get it in the first sentence, the company is Koss.
Posted Jun 23, 2012, 11:27 PM UTC
19