I've worked in a BPO Call Center for the last 10 years AMA

I've worked for the same company for ten years. After 3 weeks on the phone I was promoted to a Level2 agent so for most of my career I've been off the phones in a supervisory position.

I've done Tech Support for one of the biggest computer companies in the world.

Customer service for a cable company

Outbound sales (the worst)

Currently I'm in a corporate position handling financial and call forecasting.

I've also traveled to the Philippines and Manauga to outsource my friends jobs to cheaper labor!