Speedtest of Gig1 via Hub5 2.5GbE port
https://www.speedtest.net/result/13345662883.png
Got hub5 email while on m500 package, recently upgraded to gig1 via volt and these are the results
Posted Jul 5, 2022, 12:17 AM UTC
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How have you found the Hub5?
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Not OP but I've had the HUB 5 for about 8 months now. It's fine.
I don't use it in router mode, I just immediately put it into modem mode and use my own router with it. On a good day, my TBB graph is nice and stable: https://www.thinkbroadband.com/broadband/monitoring/quality/share/f9a75011591f79b61bf80dd1efffc768af106d54-03-07-2022
I mainly wanted it for the 2.5Gbit port so I could get speeds like what OP is showing. Works well.
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This is amusing, cos they were giving SH 5's to people on 50mbit and 100mbit packages. And now me a Gig1 customer who can't get the speeds they sell can't get hold of one at all.
Some sort of silly idiotic idea to "test" these hubs on connections that can't make use of them, really annoying.
They shouldn't be selling a 1130 package if they don't have 2.5GbE port Hubs for customers on it.
This is precisely why BT Sells their "REAL" Fibre at 900, everyone gets 940/945... cos of the 1000 port. They get more speed than they pay for = happy customers.
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I do agree with you, but I don't know why this testing has gone on for so long. That is typically out of character for Virgin who will usually shove stuff out the door regardless of if it's ready or not!
That said, they are actually supplying gigabit to the device. The lack of a 2.5Gig port is annoying for those using modem mode but those not are getting that full speed.
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It's not even about using Modem Mode, the 2.5GbE will work for normal functions.
The issue is Wifi6 has awful range, so no doubt nunties are crying about that and also the WiFi Pods are not working with it...
Those WiFi pods are hot garbage, My bedroom is right above the hub, literally, I get 500mbit+ on WiFI on my phone, since I connected the Pod it uses the pod to connect (even though its further away than hub) and limits me to 200-250.
Really bad, and you can't not connect to it either, because it's not a booster or can use a different SSID.
ALSO These WiFi pods, if you restart them, turn the switch off by mistake or there's a temp power cut and they restart it goes back in to training mode where it drops connection and friggs around for an hour connecting and disconnect devices until it's done.
I could tell it what the best channels are, and manually configure it, I'd like that, but Virgin says no. I'm very tempted to send it back.
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What router setup do you use? Cause you need 2.5G ports the whole chain down to not be capped by gigabit ports right?
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That's correct! So I deliberated over this for ages because I have a somewhat annoying problem - specifically, my Virgin connection comes in behind the TV but I wanted to get >gigabit to my office which is at the end of the garden (but does have an ethernet connection which comes in next to the TV as well).
This seemingly simple problem is surprisingly difficult to deal with because while in Modem mode, the Hub only has a single active 2.5Gbps port - meaning this must be connected to whatever your router is, that router then shares the connection with other devices. There's no consumer routers on the market with 2x 2.5gbps ports, most don't even have one and I needed a router that could take the 2.5Gbps connection from the hub and then connect another 2.5Gbps line to my office, so I can switch it out from there.
One option I leaned towards with something like a Unifi Dream Machine, but it's way too big and bulky to put next to the TV. My other option was running a second ethernet line to the office, so the UDM can sit in there and send the connection back. Also kind of naff.
I ended up with a Mikrotik RB5009, which has a 2.5Gbps port for the WAN uplink and an SFP+ port, which I put a 10gbase-t module into to connect to the office. It also had enough gigabit ports for my usual peripherals like consoles and streaming boxes (None of which support 2.5Gbit) and a wireless access point.
(Side note: This does mean I have no easy way of connecting a 2.5Gbit access point at this location, not unless I put another switch in place but right now it's not needed).
At my office, I have a Mikrotik CRS305-1G-4S+IN, which is a swtch that has 4 SFP+ ports and a gigabit ethernet port. I already have a PoE switch powering my CCTV cameras, so I connected this to the mikrotik switch and that also powers it.
On the SFP+ side, another 10gbase-t module connects it to the rest of the house, providing a full 10Gbit link from the house to the office and thus more than enough to carry the full 2.5gbps link from the hub.
I use another 10gbase-t module to connect the switch to my PC, giving me that same 10gbit uplink (My motherboard has a 10gbit NIC built into it).
I picked up a cheapo SFP+ add-in card for my server, which has 2x SFP+ ports on it. I then got a cheapo DAC SFP+ cable to connect the server to the switch, giving it the full 10gbit link as well. This was largely pointless as I don't have enough flash storage on the server to make use of it, but it's nice that it can pull in the 1.1gbit that the Virgin connection offers while still leaving plenty of bandwidth for me to copy files over.
A lot of this was more for ePeen than practical use. If I was being sensible, I'd just use 2.5gbit switches which are less of a faff and a bit cheaper. If I didn't have a 10Gbit NIC already on my PC, I'd probably steer towards an SFP+ add-in card than a 10Gbit copper add-in card, as those DAC cables are dirt cheap by comparison to the 10gbit modules.
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Some of the latest ASUS models have 2x 2.5 I believe. GT-AX6000 is one I looked at.
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Ah okay, I'm in a similar layout with the coax coming in behind the TV and having a cable run to my office.
I actually have the basic UDM which is 4 gigabit ports and an AP on top. Tbh I only need the connection to my PC, which already has a 2.5G ethernet port.
Honestly a router with two 2.5G ports is all I need... might have to look into something similar as you have with SFP+ ports, or wait for more consumer routers to come out. It looks like it will be a while until I get a Hub 5 in any case!
Hopefully Unifi might pop something out but it looks unlikely. The UDM Pro is just too big, might have to get a server rack for a TV stand!
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Most likely a invite to get it from VM.
I was using Hub3, got email i could upgrade to Hub4 for free. Two weeks later it arrived. Just luck of the draw to get email.
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They mean what is it like.
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My bad, I blame it was 6am causing me to read it wrong.
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Overall it’s no different to the Hub3 to me as I am using it in modem mode, however I have found that bufferbloat is less of a problem since getting it and obviously the 2.5GbE port is useful with the Gig1 service however I stupidly didn’t think to buy a router with a 2.5GbE port, so stuck at gigabit max. This test was ran wired via router mode directly wired into the Hub5
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Is this test wired or wireless? If the H5 is anything like the H4 the wireless is pretty poor in my experience, unless pretty much sat on top of the router - the impact of this though will likely depend on the size of the property, materials used in the walls - all of which have a bearing on the speed (along with how many devices and the kind of usage)
There should be a built in Speedtest on the router that will show you what speed is actually going to the router, so you can see if the 1gig service is delivering to the property, it is;
https://www.samknows.com/realspeed/
To improve the wireless speed you may need to try using different wireless channels in the router setup as it can easily be affected by neighbouring properties Wi-Fi.
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This is a wired test via router mode as I stupidly didn’t think to buy a router with 2.5GbE port, but normally I am using it in Modem mode with a RT-AX82u
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Also I did try to run the RealSpeed however even when in router mode it says that the router doesn’t support it, not sure if Hub5 supports it currently or does at all
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How did you get a hub 5?
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I got an email early January inviting me to order one in exchange for my Hub 3 while I was still on the M500 plan
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i wish they'd offer me a H5 if not just to get rid of some of the complication and cables lol, i can get those speeds with the H4 in modem mode plus a pFsense box, but i could get rid of the need to LAGG and reuse the used port on the machine with a H5 lol
https://www.speedtest.net/result/c/f7cb42be-bc8e-4717-8b54-e1b70c697d81
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i was told over the phone that the hub 5 i had is not compatible with gigabit so they sent me a hub 4 but now i am only getting around 250-300 when i was on 500. So not really sure where i am now to be honest have got a technician coming on wednesday to take a look.
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is the 250-300 obtained via wired or wireless? try run a SamKnows RealSpeed test, and check what the speed to the router is. The hub5 was said to have problems with the gig1 package at the start, maybe it still does but if you upgrade to gig1 and you got invited to a hub5 before like I did, they let you keep it so clearly they know it works. Virgin's phone support is known to also be very out to the blue on certain topics like this which many people may not ask about and they are not a good reference point unfortunately because of this
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I had a live chat with Virgin after at least 10 odd calls and chats and I finally got to order a Hub 5 before even getting an email 🤪. I'll let you know how wifi 6 speed tests go as well as the 2.5 gig port. It's coming this Saturday so I'll keep you all posted. My current Hub 4 with 5ghz sits at around 350 to 500 and sometimes goes up to 650mbps if i keep speed testing it. Ethernet sits at a 940 steady.
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Nice download but it's ridiculous that the upload speed is capped so low
People download more than upload, why permanently allocate bandwidth on the cable to upload that people aren't going to use?
Here's a bandwidth graph for an ISP in Aus with all cable based users. (Virgin don't publish their interface statistics, so can't use them as an example)
https://cvcs.aussiebroadband.com.au/newton.png
When you're looking at 5 - 10x the amount of download than upload for most of the day, allocating half your frequency space on the cable to make it symmetrical doesn't make much sense.
They don't need to allocate half just more than 5%. The real issue is that DOCSIS 3.1 hasn't been enabled on the upstream ports, so there's available bandwidth that isn't being used!
Exactly
20% on a 1 gig service would be 200Mbs which would be a much more acceptable speed
And allocating 20% of the bandwidth means that they can run past 15% less premises, increasing their cost by tens of millions of pounds...
It's not like they've got this bandwidth sitting there idle doing nothing....
Changing their network by 20% means pulling fibre to a third of their network, a 4:1 node split (if not 3:1) and how many customers does it buy them?
It's a commercial network... It's got to be operated like one. Upload speeds don't sell.
Don't get me wrong, I'm on 1 gig for the upload, not the download, but I'm one of a very small percentage of users. Not enough to make a significant financial decision on.
I'm getting down voted on a wish list, not anything that resembles the reality of actually running a network.
They've still got a lot of docsis 3.0 devices out there, so they're still running in coexistence. Even if they wanted to, they couldn't get enough 3.1 devices to replace their 3.0 devices at the moment with the chip shortage, so it's not happening anytime soon.