Southern Stupidity

I spent the last four years doing pc repair for a local company and these two people took the cake. I live in Georgia, for the record.

The first was a woman who wanted to know why her computer wouldn't boot up. My company did free diagnostics, so I had her leave it and checked it all out. The HDD was spinning up, clicking, and then stopping altogether. Told her it would need a new one. Cost of the part, backing up her data, and formatting the new one would be $219.99, or we could forgo the data backup and be $199.99

Her response?

"My cousin will do it for $50 and a case of bud light!"

I told her to take it to her cousin. A month later she comes back claiming he said it wasn't her HDD gone back, that her motherboard was dead because he replaced the HDD and it still didn't work. I opened it up. She had a SATA HDD sitting in there. Nowhere for it to go though since this was an old 2004 PC with IDE only. The cables were literally just sitting there plugged into the HDD and nothing else. After laughing I explained to her that her cousin ripped her off and it would be $200 to fix it still.

She never did fix it.

Situation 2)

I got a call in the middle of the day. Someone complaining that a pop up came on their monitor telling them they had viruses. I explained that yes, you apparently have a virus.

"I can't get viruses."

"Sir, I promise, no matter what antivirus you have you can still get viruses if you're just plain unlucky and get a brand new one.

"No, I can't get them. My cousin said so."

"Who are you going to listen to, your cousin or the guy who does this for a living?"

"My cousin. He invented the internet."

I just hung the phone up at this poitn.

Posted Jul 10, 2012, 10:51 AM UTC

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