How does Feedback app work with 3rd party apps?
I am wondering this as someone who does like trying to help submit bug reports for things when I see them, and while bug reports for iOS/Apple apps itself make sense and accordingly go to Apple, but what about when you submit feedback for 3rd party apps?
Does 3rd party app feedback sent in the Feedback app go to the developer too, or just Apple? I am wondering as I would like to know if I should be mentioning stuff to developers too or not.
Posted Aug 13, 2022, 12:26 PM UTC
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It only goes to Apple. There is a category in the Feedback app for 3rd Party Apps, but that’s basically to report it to Apple so they can test if it’s caused by something on their end. Maybe there’s a bug in an API that the app uses and Apple would need to fix it.
So it’s worthwhile to submit thru Feedback. But you’d also need to contact the developer directly (usually their contact info is on their App Store page). Or use Google.
Thank you! I wanted to be sure and your explanation is helpful. I will report to both Apple and the developers on 3rd party app issues then!
So far I have seen the App Support button in App Store so for these cases I will head there or Google as you statement!