Source
NORbyter•

Sounds like plastic gears grinding to me. I would really hope that these grinder companies are using metal gears. Then again, 2022.

15
Teethsplitter•

more like skipping teeth

4
NORbyter•

Is that not the same thing here lol?

4
Teethsplitter•

i thought wheels grind when the space between the teeth is not adjustet right, and skipping theeth is when they break

sorry not a native english missunderstood what you meant

3
NORbyter•

In the case of metal gears, you're correct.

With plastic ones, everything sorta happens all at the same time because they're not as strong as metal.

8
RedAx0n•

Take the beans out and try it at coarser setting. If it’s still making that noise then you’re looking at a motor issue rather than the burrs

4
kwaudioOP•

Pretty sure the motor is fine as it works ok without beans in. What could the issue be with the burrs? It's still under warranty so I think it might be worth looking into that.

2
HISTeu•

Could be that the power of the motor isn't enough for the beans, that's why it makes that sound.

3
duckingtontheiii•

I have this grinder, you can only go to grind size 3 and below with a pretty dark roast unfortunately. Whatever beans you have are simply too light to do espresso with this grinder

2
kwaudioOP•

They're a washed Rwandan peaberry coffee. Quite light and visibly smaller than normal, but it also happens with the Costa Rican tarazzu I have currently. Seems as though I might need a grinder in upgrade to cope with the more niche beans then.

1
duckingtontheiii•

I just had to upgrade from this grinder because of this issue. Even with very dark beans you are very limited with how fine you can grind.

1
shaunface•

Hi, what did you upgrade to? I have the Sage and am considering upgrading. Thanks !

1
duckingtontheiii•

I got an open box eureka mignon XL for a good price, but when I was looking for new items I had my eye on the specialita. It hasn't even arrived yet so I can't give a review though.

If you're looking to simply upgrade to fix this specific issue then you can probably get away with something from the cheaper side of the eureka line though. At the price points required for a grinder though I felt like going too incremental with the upgrades was going to quickly become more expensive.

1
1337ish•

This happened to me once I was grinding for espresso with a light roast. I'm guessing it's simply out of its league.

2
kwaudioOP•

I think you're right.

1
HISTeu•

Did you look at the gears? As suggested, sounds like gears skipping. They can wear out, and it happens faster when the load is to high, so on this case the grinder doesn't have enough power to crush the beans probably. Try putting in just a few coffee beans and look at them, could be that the grinder gets stuck for a sec, that's that sound then. Or look at the gears itself, if you see wear and tear then it could be this issue

2
dbarriero•

I’ve had that issue and had to send to breville for repair. They didn’t want to say exactly what had been wrong with it except that it needed to be replaced. The new one worked fine for a while and then happened again. I think the grinder just struggles with light roast. After the issue happened the second time I complained to them so they send a new one again. But at that point I decided it was time for an upgrade or deal with the same frustration

2
kwaudioOP•

Yeah I'm thinking this could be the case with me tbh. My roasts/varieties are getting more and niche so I think I need something a bit meatier to cope with the variety.

2
PureOhms•

I’m pretty sure this is the plastic impeller that shoots out the grinds getting jammed. It tends to happen to me with oily beans or very light roasts. If you increase the grind size a bit it’ll start running again and then you can decrease it back to the appropriate size.

1
CBunzXc•

I typically grind on 10, so probably just grinding to fine would be my guess.

1
One-Negotiation5306•

Mine sounds like this too! When I emailed they said it was because the grinders are plastic

1
WienerBarf•

Lol had this same problem with mine, sent it it for repair and it came back doing the same thing. Sold it and got a DF64 instead.

1
marktaylor79•

I have a barista express and the build in grinder cannot handle light roasted beans. I’m guessing neither can this one.

1
nnsdgoPour-Over•

It jammed. The motor in this grinder is notorious weak and doesn't like grinding harder beans on the fine range. The sound is the gears. This can potentially ruin them since they're plastic.

1
Aheuhue•

I had this grinder in the past and it literally happened after I brought back a somewhat dense, light roast from abroad. So I think this machine's motor is not as strong vs metal ones. If you drink medium-dark to dark roasts then you'd be fine and I think it's designed with that in mind.

Personally I managed to return it on literally the last few days of warranty. Repair did not find issues (because of course they didn't). I brought it to the store with the same beans and showed it to them. Got full reinbursement. Used that money for a second hand Mazzer. If you're in Europe, there's tons of good second hand stuff for espresso at a good price.

1
all_systems_failing•

I wonder if it's the gear box? I only hear something that sounds unusual when the grinder stops. Does it make the same sound if you stop it manually? Have you tried cleaning it out, or running it without beans? Is it still under warranty?

0
kwaudioOP•

It often makes that sound mid-grind. It was just on this instance it only made it at the very end. Tried cleaning it out as best I can without dismantling it completely.

Works fine without beans. It's worse at this finer setting, but does still occur up to 10 also.

It's still under warranty yes.

1
all_systems_failing•

I would inquire with Sage, if someone here can't suggest an easy fix. They're probably familiar with the issue.

1
rambo_10•

This happened to me with my Breville Smart grinder pro. Not sure if its your case but for mine its the clutch slipping (supposed to protect the motor/gears) because it cant grind. I found that if I leave beans in the hopper for too long it gets too humid and the beans get spongy (I live >80% humidity) and this issue pops up. I realized this when I tried manually grinding and the beans where just absorbing my force instead of getting crushed. Way too hard to grind by hand and not normal. So I imagine the grinder is kind of sensing something is wrong and the clutch slips as designed.

Now I keep beans in an air tight container and the issue stopped happening.

1
[deleted]•

[deleted]

-2
kwaudioOP•

That's far too large. I'm normally at around size 6-10 depending on the bean, but I seem to be having to grind much finer to achieve the same grams of output per input now, which is why I'm wondering if there's an issue with the steel grinding cog internally.

1