Why the fuck are you smashing the bell at 9pm. I understand some drivers aren't the brightest but goddamn.
We get the update and notification through the app our shit was delivered. Why the fuck are you guys ringing bells at 9pm.
Posted Nov 1, 2022, 1:05 AM UTC
I didn't know this was r/AmazonCustomerComplaints
Did you put it in the delivery notes "do not ring doorbell".
If not , then that's why!
Because you said “Do not ring bell”
😂
Customers always seem to thank me after I ring the bell. If they don’t want their bell rung, they’ll put a note on the door or a mat that says don’t ring or it’ll say it in the notes. Otherwise the bell is getting rung
There was a note.
Should have mentioned that in your posting....
Add a note to your address in your account nicely asking for no knock or ring. Will help... Sometimes.
i do, that shit gets ignored. thats why i was so angry earlier
Ok im not going to lie, if the house is dark as shit and it says not to ring I do anyways, because the customer didn't have the decency to turn a damn light on for me. 😤 I even send the alert that I'm nearby and to put up dogs and turn a light on. And many ignore it, so if I'm going to be ignored and my safety ignored then I will get petty with ringing bells or not following instructions.
However if you had it in the notes and had a light on then this driver is definitely just slow. Lol
This. The amount of people who will get petty and ring just because you said not to, it’s absurd. I can’t believe Flex has lasted as long as it has.
I only knock at apartments. Unless is the very early in the morning. Like those 4am blocks. Reason is because if I don’t knock then neighbors in apartments steal packages and then I’m at fault.
nah i get it, but i live in a gated community. nobody is stealing packages here.
Most people don’t have the app, they only get a notification email (that no one checks these days with the amount of spam emails) but I still wouldn’t ring doorbell unless you lived in an a sketchy apartment.
If you left a note, then why didn’t you mention that in your original post?? If anything, I would be most angry that the note was ignored. I get the baby diaper thing. Also, was it just diapers? We’re also delivering milk, frozen goods, etc. And sometimes that stuff sits in our car for 1.5 to 2 hours before being delivered. And nobody is ever happy… So we don’t ring and they don’t get a notification and get mad.
I've rung the bell once. It was on a Ring doorbell, a couple nights ago, because there was a large clearly valuable package on their porch, that i couldn't hide better. If you have a Ring bell and don't set it to silent at certain hours that is your decision. You can always order to a locker. Talk to Amazon not us. If it gets stolen we get in trouble
I don’t ring or knock unless I need the customer to sign for something. I’ll be down the street by the time you even get the Amazon notification… I’m on the job here, gotta go!
Add it on delivery instruction to inform drivers don't know ring & knock the door
I guess new drivers want to make sure you get your junk, they are afraid of losing their job.
9pm is not that late.
How fast do you get the notification?
Instantly. The moment you take the picture.
Good to know. The best thing you can do is leave a simple note associated with the address.
nah i did, thats why i was so angry earlier. i always leave a note but now i gotta just put a sticker over my doorbell i guess.
That’s unfortunate. The other thing you can do is write “DONT RING BELL” in the address line 1 then the actual address on address line 2. That way the driver has to read it and is visible on thr screen as soon as your stop loads in their app. Good luck—expect them to keep ringing the bell 😜
We also see when you're 5 stops away with a map showing your location until you arrive.
The app never knows when I'm 5 stops away. I never do my route in order, because either there are deadlines I have to attend to, or it's set out to loop back around to the stay start. Almost like they expect us to have to return (packages) to the depot. But I'd rather go from near to far and then knock off at various pubs.
That I knew! But I never could figure out how quickly you get to notifications. I’ve read some angry driver notes before and it gave me the impression that the app notifications aren’t reliable. Or that not everyone relies on them.
I think that's a fair call. These days I don't ring house doorbells unless either the package looks expensive (lithium ion battery warning, etc) or the porch is really exposed. I don't think we have anywhere near as much porch piracy in Australia though.
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I did it my last route, why? Middle class neighborhood, neighbors had a lawn party and a campfire… EVERYONE HAD A BEER IN THEIR HAND. Last thing that customer needed was to get their brand new TV; stolen, broken or tampered with.
Gated community and quiet with security patrolling. No one hangs outside with beers in hand here.
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Because some customers want you to ring doorbell and have a similar reaction to yours when we do not. Relax!
If you don’t want anyone doing you the favor of dropping off your shit then go to the store and buy it yourself…sick and tired of people getting all crabby when having a SERVICE done for them…