I've tried twice so far and it says that the transaction worked and should take an a hour to take effect. But, after multiple hours, my sub doesn't start and I don't end up getting charged.
Posted Aug 22, 2012, 5:21 PM UTC
I had this issue and could not get it resolved either through email or on the phone with customer service. They kept telling me to make sure my address info matched, verify my PayPal account, etc.
Everything was in order but it still wouldn't work. Its odd, because I use PayPal all the time without issue. I ended up switching to a credit card for SWTOR.
I was left wondering how many subscriptions have been lost because of the PayPal glitch.
At least 3, I had to change up mine as well.
[deleted]
I just got done renewing with a 3 month plan with my PayPal account. So I didn't have any issues
Mine is fine. But i started since the beginning.
I had a similar problem, except with the re-billing. Worked fine for a few months, then bam one month it just stopped working. Re-entered all my details, and nothing. Said it went through fine, but never got charged. I even still had SWTOR in my list of approved direct debits (or whatever payal calls them), but nope didn't take any money. I had to give up and just use my credit card in the end because I wasn't getting anywhere, and I never got a reply from the stupid tech support email.
I tried to re-up with the new event and called no joy. Support keeps giving me two days of free playing time...
I like you have tried twice, gotten 2 confirmations yet nothing.
From someone who works in Online Retail, get away from Paypal. It really is a terrible service that is quite outdated. If it wasn't for its name it would be gone by now. Just my opinion from having to work with it, it is not worth it.
And to counteract this comment, I will say that PayPal is awesome. I've been using them for 5 years for my online business and they have NEVER let me down. I feel bad for this commenter because obviously he's had one bad experience with them. But as long as you know their rules, you wont get screwed. PayPal is too well known and too widely accepted to ignore.
I have had numerous issues with them, lately quite a bit of fraud. Yes fraud on the all powerful Paypal. A lot of people probably don't have problems with them, but there are better things or methods of payment out there.