My grandma has now been scammed twice, looks like they got her to install anydesk the first time, the shop the bank sent her to didn’t cleanse it properly, and the second time all they needed to do was keep her on the phone with her laptop open.
Her ISP provided router is rubbish anyway with weak wifi, so we’re upgrading her to a UDR7.
I’ve adopted the site to my Unifi account. I haven’t given her a Unifi account.
Cloned the SSID and WPA key from her ISP router to keep it simple for her, and also leave her with an easy to plug in backup incase of failure or lightning strike.
She doesn’t have any smart tv boxes, when she occasionally uses Netflix she plugs her laptop in via HDMI.