Right now, RM is going through a major change in delivering mail (not packets). This is probably the biggest change I and many posties have seen
The new way being rolled out is called DM26, over 500 delivery offices have gone live or are coming out of trial. Another 600/700 are yet to go live before peak (Christmas).
Operations can't be paused to implement it, so many posties have a new way of working from the previous week.
Many DOs are rolling it out not fully staffed (against the agreement) and without proper planning (just throwing 2 walks together), and the answer to any questions we ask is "We don't know, let me find out"
Many walks are now unachievable to complete, or even half









