I've been going back and forth with Ford as I've moved and changed my address in all there systems, Ford.com FordPass App, etc., but they still shipped it to my old address halfway across the country after moving back in August.
They are now making every excuse they can to make it "my fault" for not shipping it to the right place. One person told me I need to send them the email from Ford to show the date I changed my address on Ford.com. Well Ford doesn't send you emails when you change your address so not sure how I'm supposed to do that
The person at Accessories I talked to today said that I needed to call into them to change the address so they could let the ship