Yes, it has issues and the rollout was not well done. Yes, it is confusing currently and it was not explained well—or at all.
But.
I think the reason this mode was added was to make players that like to go wide shine.
You can’t optimize Operations missions with a roster that only has your 5 Toon Raid team and the 8 LRE Monsters leveled up. This is a good thing. There needs to be something for everyone from a company standpoint. The ones really complaining about how it sucks can’t just go smash and kill for instant gratification. We don’t even know how it plays yet FFS. At least wait until one season ends. These same players are hitting auto-fill because they can’t put enough of the requ