Background
My family was with Verizon and its predecessors from the early nineties (we had a brick phone) until January 2021. The Verizon account created in the 2000s was in my father's name. From what I can gather, the phone number associated with account when it was set up was my brother's phone number (867-5309). My father didn't have a cell phone at that point. My father caved in and eventually got a cell phone before we left Verizon in 2021. For whatever reason, the phone number associated with the account never got switched over to my father's number.
We switched to Spectrum in January 2021. They offered a bundle that at the time was a good deal. The Verizon numbers were porte