Hi,

my Meta Quest 3 suddenly stopped responding while it was connected to my PC. I don't know whether the PC connection had anything to do with it, but that is what was happening when the problem started.

Since then, the headset will power on, show the Meta logo / startup sequence, but eventually ends up on a solid grey screen.

The boot menu works normally and both displays are working during startup. The headset can also get quite hot while sitting on the grey screen and the fan starts running quite hard.

Things I have already tried:

• forced reboot by holding the Power button
• normal restart / power off and power on
• Boot Device from the boot menu
• short press of the Power butt

Hi,

my Meta Quest 3 suddenly stopped responding while it was connected to my PC. I don't know whether the PC connection had anything to do with it, but that is what was happening when the problem started.

Since then, the headset will power on, show the Meta logo / startup sequence, but eventually ends up on a solid grey screen.

The boot menu works normally and both displays are working during startup. The headset can also get quite hot while sitting on the grey screen and the fan starts running quite hard.

Things I have already tried:

• forced reboot by holding the Power button
• normal restart / power off and power on
• Boot Device from the boot menu
• short press of the Power butt

Hi,

my Meta Quest 3 suddenly stopped responding while it was connected to my PC. I don't know whether the PC connection had anything to do with it, but that is what was happening when the problem started.

Since then, the headset will power on, show the Meta logo / startup sequence, but eventually ends up on a solid grey screen.

The boot menu works normally and both displays are working during startup. The headset can also get quite hot while sitting on the grey screen and the fan starts running quite hard.

Things I have already tried:

• forced reboot by holding the Power button
• normal restart / power off and power on
• Boot Device from the boot menu
• short press of the Power butt

Title

Quest 3 stuck on grey screen after freezing while connected to PC - tried factory reset, sideload update, both boot slots, no luck

Post

Hi,

my Meta Quest 3 suddenly stopped responding while it was connected to my PC. I don't know whether the PC connection had anything to do with it, but that is what was happening when the problem started.

Since then, the headset will power on, show the Meta logo / startup sequence, but eventually ends up on a solid grey screen.

The boot menu works normally and both displays are working during startup. The headset can also get quite hot while sitting on the grey screen and the fan starts running quite hard.

Things I have already tried

Hi guys,

I am having an issue where callers hear an echo of themselves (they hear their own voice twice) when I talk to them using my reps. This happens on both of my pairs:

• Version 5.2 (Airoha AB1562AE, FW build: BN:cdbada.SW)
• Version 5.3 (Airoha 1571AM)

Both pairs are updated to the latest available firmware via FlyCC / CloudCC.

Issue details:

• It does not happen on every call.
• It is most prominent when the person I am calling is using an iPhone or when they are connected to Bluetooth / CarPlay in their car.

Current settings in FlyCC:

• Noise Control: Off
• Wind noise reduce: Off
• EMP connect mode: Normal
• Sensitivity: Low sensitivity

I have already updated both pa

Hi everyone,

I just created a brand new Google account and I'm trying to set up my Custom Instructions in Gemini. The link/button is active and I can click it, but absolutely nothing happens when I do—no popup, no error message, nothing.

I've already verified everything on the account and tried basic troubleshooting like Incognito mode. I've been told it might just be a backend sync delay (24–48 hours) since the account is completely new.

Has anyone else experienced this exact issue where the button reacts to clicking but doesn't open anything? Did it fix itself after a couple of days?

Thanks!

I have an interesting problem. When I’m on a call with someone who is in a car, they often -but not always - complain that they hear themselves twice (echo). I have a feeling the issue is more often connected to the right earbud of my BT 5.2 / BT 5.3. It doesn’t happen every time. I’m also wondering whether ANC might be causing it…

Has this happened to you? Do you know what might be causing it and how to fix it?