Tl;dr: Amex didn't want to give me a promotion that I had signed up and met the requirements for, asked to speak to supervisor and got the promotion.
I upgraded from my Amex Everday card to the Blue Cash Preferred card back on May 10th. They had a promotion through the offers that are shown on the statement page, and this was around the time the announced the changes to the card that I felt would make a great addition to my wallet. The promotion was spend $1000.00 within 90 days receive $250.00 pretty basic.
I did an online chat to request the status of the credit. They told me I would have to call. After being passed around to 3 different people (all nice) I landed on the rude


