On Sunday evening I went through the process of upgrading my phone online and once completed did not receive a confirmation that the upgrade went through. I thought that it will only be processed upon delivery. Now after further research it seems that was supposed to be processed within minutes which it has not. While it has been over the 3 business days and nothing from mtn or the courier. Last night I went through the whole process again with the same results. Now they have not responded to my emails.
On Sunday evening I went through the process of upgrading my phone online and once completed did not receive a confirmation that the upgrade went through. I thought that it will only be processed upon delivery. Now after further research it seems that was supposed to be processed within minutes which it has not. While it has been over the 3 business days and nothing from mtn or the courier. Last night I went through the whole process again with the same results.