OK. I've been standing on the sideline reading all of these comments. I agree service and the dining experience has been declining, depending on the restaurant. There are still some good ones out there. Patronize them! Beyond the arrogance most issues I've encountered are training. I was trained to: 1) Know the menu 2) Make sure when customers order, they are aware of any nuances ( like sauces, spices, quantites, sides etc..) 3) Make sure they all order their drinks. If someone does not order one ask them if they want one, (Including water) 4) Let them know that a dish or order may take an excpetionally long time for what ever reason. 5) Get them their drinks ASAP. especially bar drinks you
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