Hey everyone, looking for some advice or visibility here because I am stuck in the classic Samsung support loop.
I recently sent my 2024 Odyssey OLED G8 (G85SD / Model: LS34DG856SNXZA) in for a routine repair under warranty. The panel burned in after just a month of regular use. I just got it back, and the repair facility committed a massive error: they installed a glossy panel from the older 2022 generation model (the G85SB) into my 2024 chassis.
Because the 2022 and 2024 models share the exact same 34" physical frame and dimensions, the technician clearly swapped the wrong part.
My monitor's physical chassis sticker and internal firmware still correctly report the 2024 model number, but