Okay, so the black ink in my printer isn't working. after the last cartridge got clogged and wouldn't print properly anymore I replaced it. i put the new one in and printer a few things and it was fine, everything worked, no issues.
so about a week later I went to print something and it wouldn't print, the hp app just shows "cartridge problem" so I went through the trouble shooting and did everything recommended but still no joy.
I saw one video that said to hold the power button for 2 seconds then without letting go press the down arrow button and hold that for a couple of seconds let go of them in reverse order which makes it print a status sheet (i think that's what you'd call it) and w