TechBlizzard

I've encountered this strange situation where a user of mine is using a CRM and email sent from that CRM to my user are going into his spam folder constantly. My user has already added emails to the safe senders list but it isn't working. We properly set up SPF + DKIM records for the CRM and I looked at DMARC alignment and all emails from that domain passed. So it really is a mystery.

Furthermore the thing that makes this tricky is that the email itself is sent as though it's coming from the users contact, as opposed to coming from the CRM itself. How would you go about ensuring the reliable delivery of this emails like these?

I don't see any of the emails in the Office 365 exchange admin

I've encountered this strange situation where a user of mine is using a CRM and email sent from that CRM to my user are going into his spam folder constantly. My user has already added emails to the safe senders list but it isn't working.

Furthermore the thing that makes this tricky is that the email itself is sent as though it's coming from the users contact, as opposed to coming from the CRM itself. How would you go about ensuring the reliable delivery of this emails like these?

I don't see any of the emails in the Office 365 exchange admin spam section.

I don't think it's possible for me to add the CRM's domain to the O365 global safe senders list because the CRM's domain isn't actua

I want to use a VM running in the cloud (Azure specifically, but other providers are OK too) to do my daily work as an experiment. I want to use a relatively low powered PC to act as a thin client to a much more powerful VM in the cloud. The main reason for this is that I want to play around with running client workstations in the cloud, for future proofing, security, and ease of management. Also it's just fun to test out.

I have a fiber connection, my ping to 1.1.1.1 is 3ms and my bandwidth is 75Mbps. Since my ping is extremely low, I assume that my latency to the VM would be negligible. I assume this would give me excellent performance on the VM.

I want to use my 4k monitor, too. Maybe t

I want to use a VM running in the cloud (Azure specifically, but other providers are OK too) to do my daily work as an experiment. I want to use a relatively low powered PC to act as a thin client to a much more powerful VM in the cloud. The main reason for this is that I want to play around with running client workstations in the cloud, for future proofing, security, and ease of management. Also it's just fun to test out.

I have a fiber connection, my ping to 1.1.1.1 is 3ms and my bandwidth is 75Mbps. Since my ping is extremely low, I assume that my latency to the VM would be negligible. I assume this would give me excellent performance on the VM.

I want to use my 4k monitor, too. Maybe t

Question is in the title. I seem to use this in emails frequently but I don't know if it is right or wrong. Any help?

We took on a project for a customer to setup a Windows Server, install an LOB app, setup client to site VPN and setup VPN on each client PC, and teach their users how to use the software, and finally troubleshooting issues on the end users side. Furthermore, we setup security systems, installed more networking hardware and setup backups.

We did sign a project agreement at the start of all of this.

75 days ago we gave an invoice for our work, totaling to around $8k. We never received payment for the invoice, but we continued working. About a week ago we gave another invoice for around $3k.

Throughout those 75 days, there have been at least 20 calls to the owner and his accounts payable

Updates on Windows 10 are a complete nightmare. Numerous clients have had issues with updates breaking applications, corrupting user profiles, reducing performance and wasting time.

Disabling updates completely is a terrible idea. Letting users randomly update and experience issues is not what I want to do. One option is to image PCs with the latest Windows build, but that seems overkill to carry out for each of my customer's computers.

We've been addressing individual cases as they come up, but this is not good enough. We need to have a set process for handling these updates.

How do you manage updates on Windows 10? How do you do this effectively? What's your process?

A simple question with many possible answers.

At the moment, we are keeping track of assets for our customers in Confluence, along with other customer specific documentation. We have Accelo (our PSA), but we are not using the asset management feature. Would it be much of an advantage to start tracking items in Accelo as opposed to in Confluence? I'm weary of any solutions that require data entered in both systems.

I'm also wondering what information you keep about devices. We keep device name, serial number, purchase date, warranty (if any), and IP address. Is there anything that we're missing?

I love LastPass. It used to work on my Android phone much better than it does now.

The issue I am facing is that when I load up a website in Chrome on my Android phone, and I tap the password input area, the LastPass login window pops up. So I put my password in, and it opens LastPass and I can find the password. Then, when going back to the Chrome app and wanting to login, it asks me AGAIN for my LastPass password.

Why is it asking me so many times? I tried looking for a 5 minute timeout settings, but it always locks as soon as I leave the app.

How can I ensure the app stays logged in, so I can switch between apps without being logged out?

Having used VMs for some time now, I've learned a lot. I've made a number of mistakes too, but I would like to learn from your own mistakes and suggestions.

What are your best VM best practices? How do you back up your VMs? What security measures do you put in place? How do you set up remote access to your VMs?

Do you need anything special to install MediaWiki extensions to a Docker install? Do you install as you would if MediaWiki was installed in the usual way (not Docker)?

I'm just getting in to Docker. I want to use it to install MediaWiki to a DigitalOcean droplet. That part I know I can manage, since there are some guides on that.

Thanks for your help.

I started with a hosted VoIP provider (voip.ms), and I love their service. It is inexpensive, and works quite well. I'm wondering, how would an onsite PBX (running Asterisk) be better than just using the hosted PBX? I'm also wondering, in which cases does a hosted PBX make sense for a location, and in which case does an onsite PBX make more sense?

It would be nice to have a discussion with you about this so I can learn more.

My thoughts of the pros and cons of each. Are these right? What am I missing?

Hosted PBX - PROS

• Inexpensive, due to small hardware requirements
• Easy to set up, input server configs into the phone

Hosted PBX - CONS

• Less ability to control specif

A client of mine is using VoIP.ms for his phones. It works great, 95% of the time. The other 5%, when on the phone he experiences drop outs where the other person on the line can't hear him, but he can hear them. Or his VoIP phone resets in the middle of a call. Sometimes, when a customer is dialing the main business number and punches in his extension, the customer receives a message that "this extension does not exist".

Is the issue with his VoIP phone (Cisco SPA504G)? The dropouts and strange sound problems could be associated with that, but his extension disappearing from the phone tree is definitely not related to the phone. Is there a setting in the configuration of the Cisco SPA504G

A client of mine is using VoIP.ms for his phones. It works great, 95% of the time. The other 5%, when on the phone he experiences drop outs where the other person on the line can't hear him, but he can hear them. Or his VoIP phone resets in the middle of a call. Sometimes, when a customer is dialing the main business number and punches in his extension, the customer receives a message that "this extension does not exist".

Is the issue with his VoIP phone (Cisco SPA504G)? The dropouts and strange sound problems could be associated with that, but his extension disappearing from the phone tree is definitely not related to the phone. Is there a setting in the configuration of the Cisco SPA504G

I want to learn from, and network with people who have been in the MSP game for years. I'm new to running an MSP and want to learn as much as I can.

I'm in San Francisco and will be there for the next couple weeks.

Would you be interested in meeting up for a 20 minute chat at your office? All I want is advice on how to scale effectively and how to provide the best possible service to clients.

PM me and we can find a time to meet up.

If you know someone who might be interested, PM me and I would love to be put in touch.

Thank you for any help / advice you provide me with.

P.S. Lunch / dinner / coffee / drinks are on me.