So we have cursor and Grokbot supplied by work, and it’s been great finding ways to integrate that into workflows.
One gap we have is we have no automated access to zendesk. Bug reports get escalated to Jira, but lack the whole conversation. I’ve had my agents using the atlassian MCP without issue but that zen data is the missing piece often.
Only semi-promoted from an offhand comment about lacking zen access, Grokbot figured out it could use a browser automaton to log into zendesk, forwarding me the ms Authenticator prompt and all. It worked great for a few days. I was able to solve tickets smoothly without even opening zen. I was happy.
Then I had a task to clear a board of old stal








