So took my watch off at work and found a looping crack on the inside top band edge. Called Motorola and the tech said to try BestBuy. Went to the one down the road from work to see if they would.
Of course the first person I speak with is the store manager, and he was having none of it. I said Fuck it and left.
Got on the phone with Moto again, the first tech took great care of me, got me set up for an advanced exchange, but had to get off the line and said the email will come through and I'll be set. It didn't come so I followed up with the escalation team and they said it would cost $100 for Physical damage repair.
Rather than arguing I again said Fuck It and put the ticket on hold.