so here's the thing. we launched traista thinking we'd just build a tool and people would use it. but we didn't think about the actual people who have to log stuff. the front desk at 2 am, the janitor who finds a wallet in the parking lot, the concierge who's already handling 50 things and doesn't have time to fill out another form. we thought the tool was the problem, but it's the process. we didn't realize how much of it is just not getting logged. like, we had this one airport that used our tool but had 3 different people logging found items, none of them talking to each other, and stuff was getting duplicated or lost in between. we thought we'd just build something that's easy to use, bu
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