My father is 85 years old, is of sound mind, and lives in Oregon. I do not, and conversation referenced in this post took place over the phone.
He needed some work done on his shower faucet. A plumber he had done business with and was satisfied with was contracted to fix the faucet.
The work was completed approximately November 22nd, and my father paid seven hundred dollars by credit card, which seems excessive to me but he paid it. The work was under warranty.
He noticed that the faucet was very sensitive and he called the plumber about this. I don't know exactly what he said but he did mention that this was work done under warranty. They said they'd send someone out so he wouldn't scald