On a recent weekend my wife and I made multiple trips to a DIY store with a Groupnexus car park, staying less than an hour each visit. I've now received a demand for payment for a 22+ hour stay, with them logging my arrival on the Saturday and my wife's departure on the Sunday, completely ignoring my Saturday departure and my wife's Sunday arrival.
They are now asking me to provide "evidence" as proof or I have to pay the fine for something I didn't do.
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This seems like an outright scam to me. Are they allowed to do this?
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What could count as evidence for my side of the story? The car was parked in my driveway overnight, not in their car park, but I don't know how to prove that.