Hi all,
I've been a longtime customer of Enterprise, and this was by far the most miserable experience I've ever had with them. To expand on the title, I recently booked a rental through Enterprise. When I arrived at my pickup time, I was informed that they had no cars to give me. Apparently, they had requested additional cars for influx in holiday travel, but they never arrived. I was told to call customer service to find another Enterprise location that could accommodate me. I was also told that the rate that I had reserved would remain unchanged for my new reservation.
The customer service rep was able to find me another location with availability, but the cost was now hundreds of doll


