I have a Ryobi ry401014us which is not a part of the recent recall. Two weeks ago it died while mowing. The self propelled functionality still worked, but the blade wouldn't turn under its own power. It was able to spin freely if I pushed it, but when pressing the button to engage the blades it only made a tiny click noise.
I called in to Ryobi and they didn't ask any questions or have me do any troubleshooting, they just sent me to someone's lawn mower repair business for warranty work.
So far so good... But after they took a look at it the motor for the blades needs to be replaced and apparently it's on backorder. There's no estimate on when the motor will be available, apparently my r
