Posting this in case it helps other international buyers.
I’m based in the UK and ordered a watch from Jaipur Watch Company as a birthday gift for a loved one, paying the full amount upfront. The parcel was being handled by DPD UK and was initially treated as lost. DPD have since located it, but they require Jaipur Watch Company to contact them to approve release/redelivery before they can deliver it.
I’ve informed Jaipur Watch Company about this repeatedly for more than 15 days and nothing has been resolved. Responses have been slow and inconsistent, and despite multiple assurances that the issue is being handled, DPD are still waiting for them to make contact.
The frustrating part is th
