I've recently been experiencing a bit of a lull in work, with several clients dropping off at once. Clients disappearing on me isn't something new. I've dealt with it a lot over the years but lately I've struggled with it a bit more than usual.
I was thinking about how I rarely get much feedback from clients beyond "good job" and was wondering whether I could improve my services and retention by getting better feedback.
I was planning to create a google form to send out to all my past and present clients but first wanted to hear from this sub. Do you gather feedback from clients? If so, how do you go about it?









