I'm the client, not the artist. I had a tattoo planned, spoke once on the phone, and a couple emails back and forth (~15 mins of time). I decided to book it, paid a $300 deposit. 10 days later, (the tattoo wasn't going to be done for more than 2 months), I found someone else who I had missed, their style was exactly what I was looking for.
I decided to go with this other person. Since it had only been 10 days, and I knew no drawings had been started yet, I asked the original artist if I could get the deposit back, apologized for any wasted time, and said that in the future I'd still like to get a tattoo with them, just not this one, due to style preferences
They responded in a pretty hars