I tolerated being forced refills by the autofill system - despite repeated efforts to discontinue through website and pharmacy staff - for several years because you were the closest pharmacy to my house. You trained me to not feel bad refusing a prescription I didn't order and didn't need through repeatedly filling unneeded scripts despite my best efforts. No wonder the pharmacy staff is always overworked, restocking all these refused orders!
That wasn't the final straw. The FINAL straw was this new voicemail queueing system. You mean to tell me that my time, as a patient, has no value to you? If I am calling the pharmacy, it is because I need to talk to someone. I've been trained over the



