So I was supposed to get my pizza delivered today at 10pm. I actually scheduled the delivery around 3pm while at work. On the way home, I got a "delivery will now arrive at X time", and it just became later and later. We finally reach an hour and a half late, and the driver finally calls and says they are here. An e-bike with a rigged basket in the front. Not a car like the icon showed it was being delivered by. My food was incredibly smooshed and cold as fuck.
I mean, I'm laughing at how stupid that lack of accountability is from Grubhub. Who do I even talk to about this? I'd rather not waste my time if I'm only going to be offered a 5 dollar order credit or some shit. Obviously, never aga