I've had metronet fiber since July. I connect directly to the ONT box with a pfSense router and a static IP assignment from metronet.
This whole configuration was working perfectly until this week. There was a planned service outage in my area (Northern Indianapolis) over the weekend. Then last night, there was an un-planned service interruption.
In the morning I assumed everything would be worked out, but it was not.
My service was still down and no amount of reboots and power cycles would fix anything. I went through several technicians over the phone, including their static IP team who re-built my IP and reset everything.
The problem ended up being that my pfSense router would not