sfreem

I’d like to setup an exit route (I think?) so that all the devices on my network have the same public static IP.

Is there a way to do this simply using an azure Linux VMware and static IP?

Does the exit node need a lot of resources to act as the gateway IP or is it pretty lightweight?

Also without a specified exit route does each devices public IP just show up as their local network’s public IP?

Thanks in advance!

Saw an ad by one of the big remote apps, wondering if Ninja One will get similar features, anyone aware of if they are working on similar?

• Session Insights saves you up to five minutes by automatically generating a detailed summary.
• Every action is captured with precision, ensuring audit-ready documentation and seamless handovers.
• This means supporters close tickets faster, documentation stays compliant, and new agents learn quickly with access to best-practice examples.
• isual dashboards reveal patterns, trends, and training gaps, helping leaders spot recurring issues and optimize workflows before they become problems.

Is anyone using Avepoint and can provide some feedback on their experience?

They have several modules (backup and multi-tenant management included).

I’d like to understand how you like it, which features and modules you’ve used and how it compares to others you used in the past..

Looks like a promising platform that could help us consolidate a few tools and add some extra data governance and clean up features so just doing some pre-purchase real world research (not a promotion in disguise!)

It would be nice if you had a multi tenanted management portal for MSPs that allowed: Easier purchasing and monthly payment Payment based on actual Monthly usage Payment through distributors such as Pax8

Hey everyone,

I would appreciate any experience shares for those using Teams Phones and if you’ve found a way using AI or an app to listen to calls and notify of customer negative sentiment near the end of calls in order to be proactive on escalations.

Also if anyone has any good ways they track call analytics for their help desk too.

Is anyone buying warranty extensions for laptops/desktops from somewhere other than Scalepad and the OEM?

Basically I want to know where to buy them directly.. aka where Scalepad buys them from.

What is everyone using for disti for Google specifically in Canada? Seems they've closed new partners down and are making it super hard to work with. Ingram's portal sucks for it, it seems and doesn't integrate with Halo for Flexible subscriptions.

I opened a request 14 days ago and have followed up 3 times and still haven’t heard a single thing.

Not even a “we are aware of the problem and working on a fix”.

Do I have to post tickets here to get any eyes on it?

Would love to know best practices but figured opening a ticket would hopefully illicit some response.

Can I share my Airalo eSIM plan with my Apple Watch?

Hey there, I have a GPON fibre from my ISP and it's pretty long so I can't shut the rack door with it directly into my UDM-SE.

I looked on the store and only find a 1gb media converter.

Is there a ubiquity GPON to 10gb media converter? if not, what would you recommend? I don't want to recess the UDM if I don't have to. Also want to 10gb to future proof once I upgrade beyond 1gb speed from ISP.

TIA