sic99

My 2023 Kia Niro Transmission suddenly failed at 38k miles. That was disappointing but maybe I got unlucky. Kia started warranty repair, but the dealership didn't have any loaner cars, so when I asked what to do as I have a long commute and need to be in office for work, they responded with just go rent a car and Kia will reimburse you. To all who read this, always ask more questions and cover all bases before hand, as you can avoid the b.s. I am going through now.

1. I never got this in writing
2. When I called Kia America to open the warranty repair they never told me the hidden rules they have around rentals (this was actually recorded in the initial case and will come back la