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teamits
u/teamits
https://www.3cx.com/community/threads/syslog-rapid-growth-after-u7-upgrade.135420/
/var/log/syslog* is many times larger in u7 (~2000%?) which seems to be problematic for larger installs and/or smaller disks that run out of disk space. 3CX is working on a fix.
46
Just pointing it out for anyone who didn't get the email today:
https://www.3cx.com/blog/news/licensing-updates/
- commercial license keys cannot be replaced under any circumstances
- 3CX hosting not available for 4SC unless already hosted by 3CX
- trial keys are now 8SC Pro
1929
128
For a while in March/April, and starting again this month, if I try to create a new GDAP request in MS Partner Center I get this error after choosing roles, when finalizing the request:
We are unable to validate your 'Create new GDAP relationship' request at this time. Be advised anonymous connections are not allowed for this service. If you believe you received this message in error, please try your request again. Click to learn about action you can take. If the issue persists, contact support an
29
I tried to clean up a bit the other day and uninstalled Crystal Reports runtime from Programs and Features, since that legacy report functionality was finally removed in CWA 2020. I also enabled the new Report Center plugin. Within 10 minutes everyone crashed out of Automate and the web site showed error "Access denied for user 'wcc_LabTech_1'@'localhost' (using password: YES)". Ended up just restoring from backup.
Support wrote that night that Crystal is no longer required but then emailed an hour later saying, "I need to double-check on Crystal Reports. It isn't listed as a requirement but I'm having problems on my Test Server after uninstalling it." The tech didn't specify the prob
92
https://www.crn.com/news/managed-services/connectwise-control-msp-security-vulnerabilities-are-severe-bishop-fox
https://know.bishopfox.com/advisories/connectwise-control
https://blog.huntresslabs.com/validating-the-bishop-fox-findings-in-connectwise-control-9155eec36a34
The above is for 19.3 and a "Canary" version of 19.4 but apparently does affect later versions. I'm not clear if 19.6.x fixes everything thoug
150
A bit of lobbying:
We have branding set up and working fine. In Windows 8 and below popup messages (script function "console show message" with text prefaced by an "!" e.g. "!Please restart...") show the branded title but group in Windows 10's notification area/Action Center as "LabTech Tray" and show that name in the bottom of the message as it is popped up.
Support says this is an enhancement request not a bug in the branding:
33
I found an older Windows 7 PC where it has been on once a week or so but not long enough to finish a patch scan, hence the patches are months out of date. This looks for PCs with no patches detected in the last 30 days.
table to check: computers
field to check: ComputerID
Check Condition: NotEquals
Result: 0
Identity field: computers.computerid
Additional condition:
computers.lastcontact > DATE_ADD(NOW(),INTERVAL -1 DAY) and computers.os like '%microsoft%' AND
#exclude Server 2003 as we still have a few :(
computers.OS NOT LIKE '%Server 2003%' AND
(
SELECT COUNT(hotfix.HotFixID) FROM hotfix
INNER JOIN hotfixdata ON hotfix.HotFixID=hotfixdata.Hot
20
Upgraded to patch 12, and while it appeared to work fine at first, we found that clicking on the Storage and Hardware tiles caused a long pause in the client...haven't timed it but around 2-3 minutes. Usually without filling out the data on the screen (like it timed out the connection). Other areas seem unaffected.
We contacted support who immediately said to connect via https://FQDN or https://SERVERNAME instead of a direct database connection (SERVERNAME).
Support said: "Patch 12 has some new security settings and I have found that changing the server login to https://fqdn seem to make it work better."
52
I've been told by support that CW has quietly and gradually been shortening the timeout for when scripts run on an offline computer give up and "fail." The tech said they are down to 2 hours now. There is no way to change this timeout.
For us this is a problem because when we set our system up we installed Windows Updates on Monday night, and Tuesday night we ran a bunch of scripts for PCs with Flash, Java, etc. In times past I recall scripts that schedule on Tuesday night were still waiting on Thursday or maybe even Friday. Also, I have frequently left a restart, fixit, or other script running on an offline PC that went to standby, so it runs when it comes online.
It seems we'll have to
24
We have found 5% of our agents so far that are stuck in the state where commands are "executing" and cannot recover. We've seen that occasionally over the past few years, but stopping and starting the agent service (over the network or through Control), or restarting the PC, normally fixes it.
This time the ONLY fix I've found is uninstalling and reinstalling the agent. Thankfully that can be done from Control's command line, but we still need to find them and do the uninstall/reinstall when they are on (in the case of laptops).
I opened a ticket but thought I'd mention it here. Normally the way we find them is the antivirus definitions are not reported in which triggers the "out of date"
76
Does anyone have a virus config definition for any of the Norton antivirus 7.x programs on Mac OS?
We specifically are using the Norton a/v from Symantec Endpoint Protection Small Business Edition. I had found this info
Program Location: /Applications/Norton Security.app/Contents/Info.plist
Definition Location: /library/Application Support/Symantec/Silo/NFM/Definitions/virusdefs/definfo.dat
AP Process: SymDaemon
Date Mask: (.*)
OS Type: MAC
That didn't work at first but after we installed v12 patch 10 Friday, which includes a newer Mac agent, I noticed today that the a/v was detecting, although we get "service not running." I also tried "SymDaemon*" whi
13
I reported this to StorageCraft but it could be an issue if someone opens a job that uses a script and saves it, and unintentionally disables the script.
The current plugin shows script names in its dropdown but the Finish Job Script checkbox is not checked in the plugin, if it is checked in the job in ShadowProtect. The script runs on the PC, but if someone opens the job in the plugin and saves it, the unchecked box gets unchecked on the PC, quietly turning off the script. If the box is manually checked on the plugin, it does correctly check the box on the PC when the job is saved in the plugin.
I didn't test with other "script" checkboxes or other versions of ShadowProtect.
12