I've searched for info on this, but am unsure how to proceed as the Illinois benefits website is a total mess.
I applied for both SNAP and Medicaid in early August and was immediately approved for both. I've received my health benefits, but nothing from SNAP.
The Illinois case management portal is a mess. I cannot send a message to my caseworker, calling the various phone numbers I've found results in sitting on hold indefinitely, and I'm clueless about how to proceed.
It's been over a month since I was approved and I have not received my Link card. I have an approval letter in my account, and received a copy of that same letter via snail mail, but that's it.
Suggestions on what to do ne





