I had a 58" Hisense 4K HDR10 Roku TV I sold to a friend and decided to grant her access to my Plex along with it. Whenever she plays at HEVC x265 1080p/4K movie, it transcodes to SD H264 and adds a bunch of unnecessary CPU load just to give her poor quality. I went into her settings and:
- Manual Connections > added my static IP address
- Video & Audio > unchecked Quality Suggestions, set Remote Quality to Original, Allow Direct Stream is checked, tried setting Direct Play to Force, Max H264 to 5.1
- Subtitles> Burn Image Format Only
I don't get it, it would direct play hevc just fine when it was in my bedroom, and we both have 300+ Mbps connections so bandwidth shouldn't be a limitation.