r/Sprint

52K archived posts · May 2008 – Sep 2026

/r/Sprint: Now With T-Mobile!

r/Sprint

As of April 1st, 2020, Sprint is now part of T-Mobile! Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences.

Created May 30, 2008

33KMembers (last snapshot)

52KArchived posts

##As of April 1, 2020, Sprint is a T-Mobile company. This Subreddit is an unofficial discussion forum.

#Subreddit Rules

Don't be a dick. Do not post any profanity, personal attacks or derogatory/degrading comments.
Do not post personal information!
Follow Reddiquette when posting.
This is not a rant or troll space. Posts that are purely negative and/or do not promote further conversation will be removed.
Conversations about violating Sprint's Terms and Conditions are not allowed (including tethering/hotspot without the requisite plan add-ons).
All "Speed Test" posts go in the Monthly Sticky Thread.
Do not impersonate a Sprint or other related employee. Anyone doing this will be banned. If you identify or represent yourself as an employee in a post or comment, you must request flair via the Verified Flair Request Form.
If you are submitting an article link, you must use the article title or very close to it. Minor adjustments for grammar, spelling, etc. are allowed. Please do not post teaser or clickbait-style titles for your text posts.
Do not post Referral requests here. They will be removed.
Do not post SWAC requests, SWAC codes or SWAC-associated email addresses here. They will be removed and you will be subject to a ban. Do not send PM's to Verified Employees asking for SWAC. This will also subject you to a ban. We're serious about this. If you're a VERIFIED Sprint employee and you want to offer YOUR OWN information then you are allowed to do so. Just keep the actual info to a private message please.

Verified Employee/S4GRU Flair Request

There is a dedicated subreddit for Sprint employees to discuss things not customer-facing at r/sprintemployees. We encourage any verified employee to message the mods there to request access. They have a separate moderation team than we do.

#Quick Links

Contact Sprint
Sprint Flex/Lease Info
Check Upgrade Eligibility
Activate/Swap a New Phone
Bring Your Own Device
Bring Your Number to Sprint
My Sprint Mobile App

Report speed/coverage issues and manage your account.
iOS App Store Download
Google Play Download

Device Unlocking Policy
Account Fraud Resolution

Plans

International Calling/Roaming

Plans
Support

Secure Wi-Fi VPN by Sprint

iOS App Store Download
Google Play Download

#Current Major Offers

Sprint Device/Plan Promotions

Customer Referral Offer

Do not post requests here. They will be removed.

#Useful Links

Speed/Coverage/Technical issues?

Sprint 4G Rollout Updates (S4GRU)

Not affiliated with Sprint Corp.

Sprint Complete (Formerly TEP)
Device Buyback
iPhone Forever Info
Installment Plan Info

#Coverage

Sprint Official Map
[RootMetrics Info] (http://webcoveragemap.rootmetrics.com/us)
[OpenSignal Map] (http://opensignal.com/)

Magic Box

Having coverage issues? The Magic Box boosts your coverage without wires. Request one for free.

Airave

The Airave is a coverage solution which provides Voice (CDMA) and Data (LTE) coverage when connected to wired ethernet. Request one for free.

Wi-Fi Calling Setup/FAQs

VoLTE Setup/FAQs

Calling Plus Setup/FAQs

#Device Network Information

LTE Bands/Technologies by Device

#Social Media

Mike Sievert (CEO, Board Member):
Twitter
J. Braxton Carter (EVP, CFO):
Twitter
Neville Ray (President, Technology):
Twitter
Janice Kapner (EVP, Chief Comms. Officer):
Twitter
Deeanne King (EVP, Chief HR Officer):
Twitter
Cody Sanford (EVP, CIO, Chief Product Officer):
Twitter
Matt Staneff (EVP, CMO):
Twitter
Dow Draper (EVP, Emerging Markets):
Twitter
Callie Field (EVP, Customer Care):
Twitter
Jon Freier (EVP, Consumer Markets):
Twitter
John Saw (EVP, Advanced & Emerging Technologies):
Twitter
John Legere (Former Board Member, Former CEO of T-Mobile):
Twitter
Marcelo Claure (Board Member, CEO of SoftBank, Former CEO of Sprint):
Twitter, Facebook

Tracy Nolan (President, National Sales, Strategy & Operations):
Twitter
Scott Rice (SVP, Integration and Transformation):
Twitter
Joe Meyer (VP, Service Management):
Twitter
Ryan Sullivan (VP, Product Development):
Twitter
Scott Santi (VP, Network Engineering & Deployment):
Twitter
Adrienne Norton (Corp. Communications):
Twitter, Reddit

#Hall of Fame

Günther Ottendorfer (Former COO, Technology):
Twitter, YouTube, Reddit

Sprint:
Twitter, Facebook, Google+, YouTube

Sprint News:
Twitter, Website

Sprint Investor Relations:
Website

Sprint Emergency Response Team (ERT):
Twitter, Facebook, Website

#New Cell Site Request

Site Requirements and Submission Form

[Traffic Stats] (https://www.reddit.com/r/sprint/about/traffic/)

[AutoMod Configuration] (https://www.reddit.com/r/Sprint/wiki/automoderator)

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