r/mbta

18K archived posts · Jul 2009 – Sep 2026

Massachusetts Bay Transportation Authority

r/mbta

See MBTA news, policy discussion, service alerts, and a bit of everything in between for public transportation in Boston, Massachusetts and the Greater Boston area. This subreddit and its moderators are not affiliated with the Massachusetts Bay Transportation Authority (MBTA) or MassDOT and do not claim representation of these agencies. Opinions expressed by moderators and subreddit participants are solely those of the individuals unless explicitly noted otherwise.

Created Jul 25, 2009

21KMembers (last snapshot)

18KArchived posts

MBTA news, policy discussion, service alerts, and a bit of everything in between.

Resources

Official MBTA web site
MBTA Back On Track | Significant repository of detailed reference materials, including previous reports and financials
MBTA Fiscal & Management Control Board | Agenda, presentations, and other material presented or discussed at FMCB meetings

Agencies & Orgs

Advocates

Research Institutes

Forums & Platforms

Memes and comics will be removed. If you have a complaint about service, please voice it directly with the MBTA or make public comment at a monthly MBTA ROC meeting.

We encourage you to learn how to complain effectively:

Submit your complaint as soon as possible, while the details are still fresh in your mind
When the problem occurred - date and time
Where it occurred
What happened
Who it involved - driver, another customer, the vehicle, etc

If your issue is systemic...you can get involved with one of the advocates listed above to find answers and maybe work toward a solution.

Disclaimer

This subreddit and its moderators are not affiliated with the Massachusetts Bay Transportation Authority (MBTA) or MassDOT and do not claim representation of these agencies. Opinions expressed by moderators and subreddit participants are solely those of the individuals unless explicitly noted otherwise.

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